MsgCRM
WhatsApp-first CRM and automation platform with an omnichannel inbox.
Bring chats, sales pipeline, bots and invoices together, with AI replies and calling built in.
Features
- WhatsApp multi-device and Meta API connections
- AI chatbot (Gemini or OpenAI)
- Visual bot builder
- Bulk campaigns
- Live chat with agents
- CRM and Kanban pipeline
- Invoices and payments
- VoIP and call responder
- Template builder
- Omnichannel inbox
Full feature list and current prices on msgcrm.in.
At a glance
- Connects through
- WhatsApp multi-device and Meta API
- Works on
- Web platform and Android app. On iPhone, use it in the browser.
- Try it
- 2-day free trial, no card needed
- Available
- Worldwide, sold and supported by TheWebStore028
Who it’s for
Is MsgCRM right for you?
- Growing sales teams that want chats, pipeline and invoices in one place
- Businesses that want AI replies with Gemini or OpenAI
- Teams that handle WhatsApp and other channels from one omnichannel inbox
- Businesses that also want calling with VoIP and a call responder
How to get started
Start a 2-day trial
Sign up on msgcrm.in. No card is needed and there is no automatic charge after the trial.
Connect WhatsApp
Connect through WhatsApp multi-device or Meta’s API, depending on how you want to message.
Set up your pipeline and bots
Create Kanban stages, build bots in the visual builder and add AI replies.
Invite your agents
Add agents to live chat and track deals through to invoice and payment.
What businesses use MsgCRM for
Lead to invoice
Capture a lead in chat, move it through the pipeline and send the invoice from the same place.
AI first reply
Let an AI chatbot answer routine questions, with agents taking over when needed.
Bulk campaigns
Send campaigns built in the template builder to your contact lists.
Calls and chats together
Use VoIP and the call responder alongside WhatsApp conversations.
Pricing
MsgCRM has Business and Premium plans, billed monthly with a discount for paying yearly. Current plans are on msgcrm.in.
See current prices on msgcrm.in (opens in a new tab)MsgCRM FAQ
Does MsgCRM use the official WhatsApp API?
MsgCRM supports both WhatsApp multi-device and Meta’s API connections. Ask us which suits your use before you start.
Is there a mobile app?
Yes, an Android app is available as a download. On iPhone, you can use MsgCRM in the browser.
Which AI does the chatbot use?
The AI chatbot works with Gemini or OpenAI.
Can I try it first?
Yes. There is a 2-day free trial with no card needed, and you can ask for a personalised demo.